Data protection

Last updated: 24 September, 2026

1. Introduction

Welcome to Alma Feliz Apartamentos („we“, „our“, „us“). We are committed to protecting your personal data and are transparent about how we collect, use, and secure your data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data for users of our website and services at https://almafeliz-tenerife.es/en.

2. Information we collect

2.1 Personal Information

We may collect the following types of personal data:

name
E-mail address
Profile information
Device and location information
Usage data and interactions with our platform

2.2 Non-personal data

Anonymous usage statistics
Aggregated demographic information
Technical browser data

3. How we collect information

We collect information through:

Direct registration and account creation
User interactions with our website
Cookies and tracking technologies
Third-party authentication services
User submissions and contributions

4. Purpose of data collection

We use your personal data for:

Provision and improvement of our services
Personalization of the user experience
Communication and customer support
Security and fraud prevention
Compliance with legal obligations
Sending regular updates and newsletters (with consent)

5. Sharing and Disclosure of Data

We may share your information with:

Service providers and technical partners
Legal authorities, when required by law
Business partners for collaborative services
With your explicit consent

We do NOT sell personal data to third parties.

6. User rights

You have the right:

Access to your personal data
Request data correction
Delete your account and associated data.
Unsubscribe from marketing communications
Request a copy of your personal data
File a complaint with the data protection authorities

7. Data security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption of sensitive information
Secure authentication mechanisms
Regular security checks
Access controls
Protection against unauthorized access

8. Cookies and Tracking

We use cookies and similar technologies to:

Improve the user experience
Analyze site traffic
Personalizing content
Implement essential site features

Users can manage their cookie settings via their browser settings.

9. Third-party services

Our platform can integrate the following:

Authentication provider
Analytics services
Performance monitoring tools

These services have their own privacy policies and terms of service.

10. Data protection for children

Alma Feliz Apartamentos does not knowingly collect data from children under 13 years of age. Should we discover that we have collected such data, we will delete it immediately.

11. International Data Transfers

We can transfer and process data internationally, while complying with applicable data protection laws.

12. Amendments to this policy

We may update this privacy policy periodically. We will inform our users of significant changes via email or a website notification.

13. Contact information

For questions regarding data protection, please contact:

Alma Feliz Apartments Data Protection Team E-mail: hola＠almafeliz-tenerife.es Address: Calle Medico Ernesto Castro 56, 38358 Tacoronte S/C de Tenerife